Leading through Crisis and Change: Master Class

This high-impact course gives managers the tools and mindsets to step up with confidence and successfully lead others through difficult situations of any kind.

Through this course you will learn: 

• How the employee experience in times of crisis will impact the business

• How to use vision and values to anchor your team and help them move forward

• The equation to build and maintain trust with your team

• Where to focus the team so they can execute

• How to overcome resistance to change

• How to preserve your own energy so you can continue to lead

Why It Matters:

A global recession, health pandemic, industry shake up, or worse than expected financial results… yes, change is inevitable but it does not have to bring chaos. As a manager and leader, you can equip yourself with the strategies to anchor both your team and yourself and ensure everyone stays focused, engaged, and productive. 

Course Modules:

• Module 1: Difference in Management Landscape - Explores the 3 elements of the workplace that are impacted as companies go through crisis or massive change. Brings an awareness about the employee experience to help managers understand why they are seeing employees behave a certain way and to help them mitigate future negative behaviours. 

• Module 2: Vision and Values as tools - Focuses on managers reflecting and communicating to the team during crisis and change through the lens of the visions and values of the organization. How to keep employees rooted in the ‘why’ of the organization and the crucial importance of setting that as the touchstone to drive their decision making.

• Module 3: Trust - Explains the 3 elements managers need to establish in order to create and maintain the trust of team members.

• Module 4: Execution - Prepares managers for the differences they can expect to see as the team navigates the execution of strategies and day-to-day performance within the context of the change at hand.

• Module 5: Overcoming resistance to change - An equation we have developed to aid in overcoming the (likely inevitable) resistance to change that managers will experience from team members.

• Module 6: Self Care - Actions to stay healthy so that you can be in top form as a leader. It is your responsibility to show up for your team and the organization and as the adage goes, you’ll be no help if you haven’t put on your oxygen mask.